Q & A

1. Why should I outsource?
Your people are happier and more productive when they are working on things that they do well and enjoy doing. In the case of salespeople, that’s closing sales, not making cold calls. Alliant’s Associates have a long history of generating well-qualified appointments and leads for companies that are working in the B2B arena, and our people are good at making cold calls.

We all also know that success happens when companies focus on their core strengths and get some help in areas where they are not as strong. We know that you are very good at your core business, but are probably not as strong when it comes to managing an outbound B2B teleservices team. That’s what we do well since it’s where we put 100% of our focus.

2. What makes Alliant different?
We focus all of our efforts in the B2B space with a team of people that have years of experience helping businesses increase their sales with their targeted prospects. With Alliant you don’t have to worry about the Sales Associate that is working on your program having just completed a project where he/she was selling magazines or long distance to consumers. We wake up every morning knowing who we are and what we do…B2B!

You also don’t have to worry about your program getting lost in the shuffle like in larger, multi-focus, call centers. Their energy will always be spent on the larger program and the small to medium size programs will always get whatever is left. At Alliant, we have designed our company to focus on programs like yours and do not try to compete with the bigger call centers for the mega programs. We pride ourselves on the “Boutique” style of service that we offer to all of our clients and you’ll find our accessibility, flexibility and B2B focus a cut above the rest.

3. How long will it take to get my program started?
It normally takes between one to two weeks to get a new program up and running.

4. Can I be involved in guiding the program?
We encourage all of our clients to be as involved in their programs as much as they wish. Almost all are involved in the development of the final scripts that are used by our Sales Associates and most get directly involved in the initial training of our Sales Associates. However, if the client desires, we are very capable of putting the program together ourselves and delivering the results that our clients expect.

5. How do you get the lists of prospects to call?
You can supply the prospect lists if you have the information available to you or, if you choose, we can obtain the lists for you for the type of businesses that you wish to target. Should you ask us to obtain the lists for you, we will pass the costs on to you without any mark-up since we view this as part of our service to our clients.

6. What will it cost?
As you would expect, pricing is based on the scale, complexity and duration of a program. Contact us for more information.